Frequently Asked Questions
Can your products' label, packaging, design be customized?
Yes, we offer customization service on these components to meet your specific branding requirements.
What is your monthly production capacity?
Our factory production capacity is 50,000 sets of lighting systems per month, ensuring stable supply for bulk orders.
What is your minimum order quantity (MOQ)?
Normally the MOQ is 100pcs, but we also accept small sample orders for quality evaluation by professional clients.
How soon is the lead time for orders?
For sample orders, the lead time is 3-5 days. For bulk orders, it typically ranges from 15 to 35 days depending on the volume.
How do you guarantee the quality of your lighting systems?
A professional product quality inspection team ensures a low defective rate. We take full responsibility through our comprehensive after-sales support system.
What are your standard terms of payment?
Generally, we require 30% T/T in advance, with the 70% balance due before shipment. Payment terms may vary slightly depending on the country.
Enova Lighting
