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Frequently Asked Questions
What is the Minimum Order Quantity (MOQ) for this product?
The MOQ is 1 piece, and we support mixing different models within a single order.
What are your payment terms and estimated lead times?
We accept T/T, West Union, and PayPal for small orders. The lead time for samples is approximately 3 working days, while volume orders typically take 7-10 working days.
What makes these LED products a superior choice?
Our LED lights feature an outstanding structural design and utilize first-class LEDs, drivers, and core components. We maintain a strict quality management system to ensure an extremely low failure rate compared to other suppliers.
What certifications do these lights hold?
Our LED lighting products have successfully obtained ETL, DLC, CE, TUV, RoHS, FCC, PSE, LM79, and LM80 certifications.
Is it possible to customize the lights with a logo?
Yes, we provide free laser printing or silk printing services for your logo and item numbers directly on the lighting fixtures.
How is the warranty handled for your products?
We provide a minimum of 3 to 5 years warranty for all lights. During this period, we will send replacement lights or accessories free of charge for any non-human-made failures. Longer warranties up to 10 years are also negotiable.