❓
Frequently Asked Questions
Can I request samples for testing?
Yes, we provide samples to check quality. Mixed sample orders and free samples are available upon request.
What payment methods do you accept?
We accept multiple payment methods including TT (Bank Transfer), PayPal, Western Union, and Escrow.
What is the expected lead time?
Samples typically take 1-3 working days. Mass production orders generally range from 5-15 working days depending on the quantity.
Is there a Minimum Order Quantity (MOQ)?
There is no MOQ limit for your first order, allowing you to test our products with ease.
How are the goods shipped and how long is the transit?
We usually ship via DHL, UPS, FedEx, or TNT. Delivery typically takes 5-9 working days. Air and sea freight options are also available.
What is the warranty period for this COB strip?
This product comes with a 3-year warranty, ensuring reliable performance and long-term quality support.