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Frequently Asked Questions
1. Are you a direct professional LED lighting manufacturer?
Yes, we are a professional LED lighting manufacturer specializing in Ceiling lights, Down lights, Track lights, and Grille lights. Our products are widely exported to Europe, South America, and various international markets.
2. Do you offer special pricing for wholesale or bulk orders?
We actively seek long-term business partnerships. As a professional manufacturer, we provide full support and competitive pricing combined with high-quality products for our wholesale clients.
3. What payment methods are accepted?
Payments can be securely made via Bank Transfer (T/T), Western Union, LC, and other standard international methods.
4. How long does shipping and delivery take?
Standard orders are typically shipped within 7-18 working days after payment confirmation. We strive to maintain the fastest delivery times in the LED lighting industry.
5. What is the warranty coverage?
We offer a 2, 3, or 5-year warranty depending on the product model. All items undergo rigorous testing by our experienced QC team before shipment to ensure maximum reliability.
6. How is the after-sales service structured?
Our support team is available to address your inquiries efficiently. We value customer feedback and ensure all quality-related concerns are resolved promptly within the warranty period.