Can the packaging and design be customized?
Yes, we offer professional customization services for labels, packaging, and product designs to meet your specific requirements.
What is the minimum order quantity (MOQ)?
Normally the MOQ is 100pcs, but we also accept small sample orders for quality evaluation by professional clients.
How long is the lead time for orders?
For sample orders, it typically takes 3-5 days. For bulk orders, the lead time is approximately 15-35 days depending on the volume.
What is the lifetime and warranty of the lighting systems?
Our lighting systems are designed to work for at least 50,000 hours (over 5 years). We provide a 5-year warranty for this model.
How do you guarantee product quality?
A professional quality inspection team ensures a low defective rate. We take full responsibility through our comprehensive after-sales support system.
What are the standard terms of payment?
Generally, we require a 30% T/T deposit in advance, with the 70% balance due before shipment. Terms may vary slightly by region.
Enova Lighting
