Q: Can the product packaging and design be customized?
Yes, we offer comprehensive customization services for product labels, packaging, and design to meet your specific requirements.
Q: What is the typical lead time for orders?
For sample orders, the lead time is approximately 3-5 days. For bulk orders, it usually ranges from 15-35 days depending on the volume.
Q: What is the minimum order quantity (MOQ)?
Our standard MOQ is 100 pieces; however, we also accept smaller sample orders for quality evaluation by professional clients.
Q: How is the product quality guaranteed?
A professional quality inspection team ensures a low defective rate. Furthermore, we provide a wholesome after-sales support system to handle any issues.
Q: What are the standard payment terms?
Generally, we require a 30% T/T deposit in advance, with the remaining 70% balance settled before shipment.
Q: What is the expected lifetime of these lighting systems?
Our lighting systems are designed to operate for at least 3 to 5 years (50,000 hours), providing reliable long-term performance for your cultivation needs.
Enova Lighting
