Frequently Asked Questions
Can your products' label, packaging, and design be customized?
Yes, we offer comprehensive customization services for labeling, packaging, and product design to meet your specific requirements.
What is your monthly production capacity?
Our factory is capable of producing 50,000 sets of lighting systems per month to ensure stable supply.
What is the minimum order quantity (MOQ)?
Normally the MOQ is 100pcs, but we also accept small sample orders for quality evaluation by our clients.
How soon is the lead time for orders?
For sample orders, the lead time is 3-5 days. For bulk orders, it typically ranges between 15-35 days.
How do you guarantee product quality?
We have a professional quality inspection team to ensure low defective rates. Additionally, we provide a wholesome after-sales support system and take full responsibility for quality issues.
What are your standard terms of payment?
Generally, we require a 30% T/T deposit in advance, with the remaining 70% balance paid before shipment. Specific terms may vary by country.
Enova Lighting
